Delete Your Account

Last updated 9 November 2026

You can delete your tailmission account at any time, in the app or here. This is the same account for pet parents and businesses.

In the app

Open tailmission, go to Profile, scroll to the end and tap Delete Account, then confirm.

What happens

  • Your name, mobile number, email, photo, saved addresses, notifications and sign-ins are deleted straight away, and you're signed out on every device.
  • Pets only you look after are removed, with their Pet ID nose scan. Pets you share stay with their other family members.
  • If you run a business, it's closed and taken off tailmission.
  • Past bookings, the visit records a business made, community posts and reviews stay without your name or number, as do records we must keep by law. See our Privacy Policy for details.
  • This can't be undone. You can sign up again with the same number later, as a new account.

If you have upcoming bookings, cancel them first (or, for a business, finish or cancel them), then delete your account.

Can't sign in?

Write to support@tailmission.com from the email on your account, or with the mobile number on it, and ask us to delete it. We'll confirm it's you and delete it within 7 days.